Terms of Service
Effective date: July 8, 2026
These Terms of Service (the "Terms") govern your access to and use of the TransactionMinder websites, web application, mobile applications, and related services (collectively, the "Service"), operated by Change Real Estate, LLC, a Nevada limited liability company doing business as TransactionMinder ("TransactionMinder," "we," "us," or "our"), located at 10161 Park Run Dr, Suite 150, Las Vegas, NV 89145. By creating an account, clicking to accept, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
If you use the Service on behalf of a brokerage, team, or other organization, you represent that you have authority to bind that organization, and "you" includes that organization.
1. The Service
TransactionMinder is a software-as-a-service platform that helps real estate professionals organize transactions, track contract dates and deadlines, send reminders and status emails, share transaction information with collaborators, and manage teams and offices. The Service is a productivity and organizational tool only. TransactionMinder is not a party to, and does not broker, review, or advise on, any real estate transaction managed through the Service, and nothing in the Service constitutes legal, brokerage, financial, or tax advice.
You remain solely responsible for your transactions. Reminders, notifications, emails, and calculated dates are provided on a best-effort basis and may be delayed, misdirected, blocked by mail providers, or fail to send. You are responsible for independently tracking and meeting every contractual deadline and legal obligation in your transactions, and for the accuracy of all dates and data you enter.
2. Eligibility and Accounts
You must be at least 18 years old and use the Service only for business purposes. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Keep your account information (including your email address) accurate and current, and notify us promptly at info@transactionminder.com of any unauthorized use of your account.
3. Plans, Trials, Billing, and Cancellation
The Service offers free trials, a limited free tier, and paid subscription plans for individuals, teams, and offices, as described on our pricing page. Trial length, plan features, and prices may change; price changes for existing subscriptions take effect at your next renewal after reasonable notice.
Paid subscriptions are billed in advance on a recurring monthly or annual basis through our payment processor, Stripe, and renew automatically until cancelled. You authorize us and Stripe to charge your payment method for each renewal. You may cancel at any time from the billing page or the Stripe customer portal; cancellation stops future renewals, and your access continues through the end of the period already paid. Except where required by law, all fees are non-refundable, including for partial periods, downgrades, or unused seats. If a charge fails and remains unpaid, we may downgrade or suspend paid features after reasonable notice. Fees are exclusive of taxes, which you are responsible for where applicable.
Organization plans (team, office, or association licenses) cover the users provided for by the plan. The organization owner or manager who purchases a plan is responsible for the fees and for its members in their use of the Service.
4. Your Content
You retain all rights to the transaction data, contacts, documents, photos, templates, and other materials you or your organization submit to the Service ("Customer Content"). You grant us a worldwide, non-exclusive license to host, store, process, transmit, and display Customer Content solely as needed to provide, secure, and improve the Service, and as directed by you (for example, sending a status email to recipients you choose or sharing a transaction with collaborators you invite).
You are responsible for Customer Content, including having the rights and consents needed to upload it (for example, consent to add another person's contact information or to email transaction participants) and for complying with laws that apply to it, including real estate licensing, confidentiality, and anti-spam laws. When you share a transaction with collaborators or belong to an organization, the people you share with (including brokers, office managers, and transaction coordinators in your organization) can view and, depending on permissions, edit that content.
5. Acceptable Use
You agree not to: (a) use the Service unlawfully or to infringe others' rights; (b) upload malicious code or attempt to probe, breach, or circumvent security or access controls; (c) access the Service to build a competing product, or scrape, crawl, or bulk-export data other than your own; (d) resell or sublicense the Service except as part of an organization plan covering your own team; (e) send spam or unsolicited communications through the Service; or (f) interfere with or disrupt the integrity or performance of the Service. We may suspend or terminate accounts that violate these Terms.
6. Third-Party Services
The Service integrates with third-party services such as Stripe (payments), Google (sign-in and optional Google Contacts import), Apple (sign-in), and email and push notification providers. Your use of those services is subject to their own terms and privacy policies, and we are not responsible for them. Optional integrations can be disconnected at any time.
7. Intellectual Property; Feedback
The Service, including its software, design, templates we provide, and branding, is owned by TransactionMinder or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription in accordance with these Terms. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.
8. Privacy
Our collection and use of personal information is described in our Privacy Policy. By using the Service you consent to receiving transactional and service emails and, if enabled by you, push notifications; you can adjust notification preferences in your account settings.
9. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access for material breach of these Terms, for non-payment, where required by law, or if we discontinue the Service (with reasonable advance notice for paid plans, including a pro-rata refund of prepaid fees for the discontinued period in that case). Upon termination, your right to use the Service ends; we may retain and delete Customer Content as described in the Privacy Policy. Sections 4 (license to hosted content ends, ownership survives), 7, 10, 11, 12, and 13 survive termination.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT REMINDERS OR NOTIFICATIONS WILL BE DELIVERED OR TIMELY. YOU USE THE SERVICE AT YOUR OWN RISK, AND YOU ARE SOLELY RESPONSIBLE FOR MEETING THE DEADLINES AND OBLIGATIONS OF YOUR TRANSACTIONS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRANSACTIONMINDER AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST COMMISSIONS, LOST DEALS, LOST DATA, OR BUSINESS INTERRUPTION — INCLUDING DAMAGES ARISING FROM MISSED DEADLINES, UNDELIVERED OR DELAYED REMINDERS, OR ERRORS IN CALCULATED DATES — EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
12. Indemnification
You will defend, indemnify, and hold harmless TransactionMinder from and against claims, damages, and expenses (including reasonable attorneys' fees) arising from Customer Content, your use of the Service in violation of these Terms or applicable law, or your real estate transactions and dealings with transaction participants.
13. Dispute Resolution; Arbitration; Class Waiver
Please read this section carefully — it affects your rights. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, held in Clark County, Nevada (or, at your election, conducted remotely), with judgment on the award enforceable in any court of competent jurisdiction. Either party may instead bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.
YOU AND TRANSACTIONMINDER EACH WAIVE ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. Claims must be brought within one (1) year after they accrue, to the extent permitted by law. You may opt out of this arbitration agreement by emailing info@transactionminder.com within 30 days of first accepting these Terms, stating your name, account email, and intent to opt out.
14. Governing Law
These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law rules. Subject to Section 13, the state and federal courts located in Clark County, Nevada have exclusive jurisdiction over any court proceeding.
15. Changes to the Service and These Terms
We may modify the Service and these Terms from time to time. If we make material changes to these Terms, we will provide notice (for example, by email or an in-app notice) before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
16. General
These Terms, together with the Privacy Policy and any plan-specific terms, are the entire agreement between you and us regarding the Service. If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to us should be sent to Change Real Estate, LLC dba TransactionMinder, 10161 Park Run Dr, Suite 150, Las Vegas, NV 89145, or info@transactionminder.com.
Contact
Questions about these Terms: info@transactionminder.com.