Privacy Policy
Effective date: July 8, 2026
This Privacy Policy explains how Change Real Estate, LLC, doing business as TransactionMinder ("TransactionMinder," "we," "us"), located at 10161 Park Run Dr, Suite 150, Las Vegas, NV 89145, collects, uses, and shares information when you use our websites, web and mobile applications, and related services (the "Service"). It applies alongside our Terms of Service.
1. Information We Collect
Account information. Name, email address, phone number, profile photo, real estate license details, timezone, and password or third-party sign-in identifiers when you register (via email/password, Google, or Apple).
Customer Content. Information you or your organization enter into the Service: transaction details (property addresses, dates, prices, and other contract fields), tasks and reminders, documents and photos you upload, templates, notes, and the contacts you add to your address book or transactions (which may include other people's names, emails, phone numbers, and roles).
Billing information. Payments are processed by Stripe. We receive and store your plan, subscription status, and Stripe customer/subscription identifiers, but we do not store your full card number.
Referral information. If you invite a colleague, we collect the name, email, phone (optional), and role you provide so we can send the invitation and attribute the referral.
Usage and device information. Log data such as IP address, browser and device type, pages viewed, and actions taken; push notification tokens if you enable notifications; and cookies or similar technologies used for authentication, security, and preferences. We do not currently use third-party advertising cookies.
2. Google Contacts and Google User Data
If you choose to connect Google Contacts, we access your contacts (names, email addresses, phone numbers) via the Google People API solely so you can pick contacts to import into your TransactionMinder address book or transactions. We only store the contacts you select. We do not use Google user data for advertising, and we do not sell it or transfer it to third parties except as needed to provide this feature, with your consent, for security purposes, or to comply with law. You can disconnect Google Contacts at any time in the app or revoke access at myaccount.google.com. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
3. How We Use Information
We use information to provide and operate the Service (including calculating deadlines, sending the reminders, daily status emails, and notifications you configure, and sharing transactions with the collaborators and organization members you choose); to process payments and manage subscriptions; to provide support (which may include our staff accessing your account data to diagnose an issue); to secure the Service and prevent abuse; to communicate with you about the Service; to improve and develop features using aggregated or de-identified data; and to comply with legal obligations. We do not use your Customer Content to train artificial-intelligence models, and we do not sell personal information or share it for cross-context behavioral advertising.
4. How We Share Information
With people you choose. Transaction data is visible to the collaborators you invite, the recipients of emails you send from the Service, and — if you belong to a brokerage or team organization — its owners, managers, and coordinators according to your organization's settings.
Service providers. We use vendors who process data on our behalf under contract: Google Cloud / Firebase (hosting, database, storage, authentication, push notifications), Stripe (payments), and email delivery providers for transactional email. They may access data only to perform services for us.
Legal and safety. We may disclose information to comply with law or legal process, to protect the rights, safety, or property of TransactionMinder, our users, or others, or to enforce our Terms.
Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this Policy.
5. Data Retention and Deletion
We retain information for as long as your account is active or as needed to provide the Service. When you delete content it may persist briefly in backups. You may request deletion of your account and associated personal information by emailing info@transactionminder.com; we will delete or de-identify it within a reasonable period, except where retention is required for legal, billing, dispute, or security purposes, or where content is co-owned by an organization or shared transaction that remains active.
6. Security
We use industry-standard safeguards, including encryption in transit, access controls, and role-based permissions enforced by database security rules. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Protect your credentials and notify us of any suspected unauthorized access.
7. Your Choices and Rights
You can update your profile and notification preferences in account settings, unsubscribe from non-essential emails, disable push notifications on your device, and disconnect optional integrations. Depending on your state of residence (including under Nevada law and the California Consumer Privacy Act), you may have rights to access, correct, delete, or receive a copy of your personal information, and to not be discriminated against for exercising those rights. We do not sell personal information; Nevada residents may nonetheless submit an opt-out request. To exercise any right, email info@transactionminder.com; we will verify your request and respond as required by law. If you are a contact whose information was entered by one of our users, we act as a processor of that data — we will refer your request to the relevant user or assist directly where required.
8. Children
The Service is for real estate professionals and other adults. It is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
9. International Users
The Service is operated from the United States and information is stored on servers in the United States. If you use the Service from outside the U.S., you consent to the transfer and processing of your information in the U.S., where privacy laws may differ from those in your jurisdiction.
10. Changes to This Policy
We may update this Policy from time to time. If we make material changes we will notify you (for example, by email or an in-app notice) before the changes take effect. The effective date above shows when this Policy was last revised.
Contact
Change Real Estate, LLC dba TransactionMinder · 10161 Park Run Dr, Suite 150, Las Vegas, NV 89145 · info@transactionminder.com